Responsible Gambling

At 4Crowns we take responsible gambling seriously. We want players to enjoy their time with controlled play and clear choices, and we encourage everyone to make decisions that protect their wellbeing and finances. This page explains the principles we follow and the practical steps you can take to stay in control while playing.

Player protection principles

We support safer play by promoting sensible limits, informed decisions and easy access to help. Our approach is to be clear about player options, to encourage breaks when needed, and to act promptly on requests related to account access or restrictions.

Activity-control tools

If tools are available in your account, they can help manage play and spending. Typical controls include setting deposit limits, loss limits, session reminders, temporary time-outs and self-exclusion. Check your account settings or contact support to learn which options apply to you.

Deposit limits

Setting a deposit limit is an effective way to control your gambling budget. Where supported, you can set daily, weekly or monthly deposit caps. We recommend choosing limits that fit your personal finances and reviewing them regularly.

Loss limits

Loss limits help prevent short-term losses from exceeding what you can afford. If your account offers loss-limit options, set a threshold that you are comfortable with and reduce it rather than increase it impulsively.

Time limits and session controls

Regular breaks and time limits reduce the risk of prolonged play. Use session reminders or set specific play periods. Short cooling-off breaks can help you make calmer decisions and reflect on your activity.

Self-exclusion and account holds

Self-exclusion is a stronger step available to players who need an extended break. If you feel you need this measure, ask support about temporary or permanent account holds and the process to reopen an account after a self-exclusion period ends.

Recognising signs of problematic behaviour

Watch for common warning signs such as spending more than intended, chasing losses, neglecting daily responsibilities, or borrowing to gamble. If you notice these behaviours in yourself or someone close to you, take action early.

Practical tips for staying in control

Set a strict budget before you play and stick to it. Use account tools where available, avoid gambling when upset or under the influence, and treat play as entertainment rather than income. Share your limits with a trusted person if that helps you stay accountable.

Professional help and support

If you need further assistance, consider contacting local support services or a healthcare professional for confidential advice. You can also reach out to our support team for guidance on account controls and temporary restrictions. For more information about safer play, consult recognised organisations in your area.

We encourage all players to take responsibility for their play and to use the options available to protect themselves. If you have questions about safer gambling tools or need help applying a limit, contact our team and we will assist you. Thank you for choosing 4 Crowns and for playing responsibly.