Contact Us
If you have questions, account-related issues, technical concerns, or general feedback, our support team is ready to help. Contact us via live chat, email or phone for quick assistance with deposits, withdrawals, verification or site features. We aim to resolve routine enquiries promptly and will guide you through account checks or troubleshooting. Our team supports multiple languages and can advise on promotions and responsible gambling.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat and email; typical reply within 1 hour) |
| General enquiries | [email protected] (business enquiries; response within 24 hours) |
| Affiliate enquiries | [email protected] (partner team) |
| Phone | +1 754 321 9087 (urgent support) |
| Working hours | Mon-Fri, 09:00-18:00 |
Email Support
Email is the preferred contact method for detailed requests, account-related issues, and any situation that requires explanations or supporting documents. When emailing, please include a clear subject line and up-to-date contact details so our team can identify your case quickly. Providing transaction IDs or copies of documents where relevant will help avoid delays and speed up resolution.
Send us a message
Response Time
Our support team aims to respond quickly. Most inquiries are answered within one business day, with simple account and payment questions handled first. More complex cases, such as in-depth investigations or verification issues, may take longer depending on their nature and required documentation. We appreciate your patience and will keep you updated throughout the process.
Feedback
We'd love to hear your feedback, suggestions, or ideas for improving the website. Share what worked well and what could be better, and every comment helps us improve features, fix issues, and refine the experience. We review submissions carefully and often act on practical suggestions. Please get in touch and help us make the site clearer, faster, and more enjoyable for all players.